Our support team is based in Norwich and is here to talk with our members throughout the week, meet the team:

Carol Craven – Administrator

Carol has been with us since 2005, she previously worked for a major London legal firm.

Andy Fretwell –  Administrator

Andy joined us 2007, prior to this he worked for Norwich City Council for almost 20 years, mainly in the Housing Department.

 Angie Gill – Office Manager

Angie joined ELA in 2015 she is an established Landlord who has a great deal of practical experience.

Simone Nicholson – Marketing & Business Development Manager

Simone joined ELA in January 2018, she is responsible for our Marketing, Events, and Membership strategy. Prior to joining us Simone emassed over a decade of experience working for global brands such as HSBC Private Bank, and Barclays. Outside of work Simone has a young son who keeps her on her toes!